Coordinated Entry
Westchester County Coordinated Entry Program (WCCEP) provides universal services to all people who are experiencing homelessness throughout Westchester County. Being homeless means you are:
Living and sleeping outside or in places not meant for human habitation
Fleeing or attempting to flee domestic violence
Staying in an emergency shelter or transitional housing, or
Exiting an institution where you stayed for up to 90 days and were homeless before entering that institution
Temporary Amendment to Coordinated Entry System Policy Manual - Per CoC policy amendment effective 7/21 , a client and household's risk for severe illness due to COVID-19 is now factored into prioritization for housing resources. CE assessors should proceed to enter risk status for all current and new CE clients ASAP. Please review the below videos for more information.
Coordinated Entry Trainings & Manuals
HMIS Case Notes Training - recorded on June 7, 2023
Emergency Solutions Grant (ESG) and Coordinated Entry Training - presented on September 14, 2021
Comprehensive Homeless Assessment Tool (CHAT) Training- CHAT training presented on March 1st, 2021
Coordinated Entry Site Visit/Audit Documentation & Procedures- CE Training Presented on December 7th, 2020
Coordinated Entry Accessor Training Refresher- Coordinated Entry Accessor Training Presented on October 28th 2020
Coordinated Entry HMIS Guided Tour- Presented during the 10/28/20 training, a guided tour from the perspective of Service Providers, CE Lead Agency and Housing Providers
Coordinated Entry Flow Chart Demo- Presented during the 10/28/20 training
CoC COVID-19 Waivers- Presented during the 10/28/20 training, an overview of the COVID-19 CoC moratorium and HUD waivers
Coordinated Entry System Training - Presented April 2022
Coordinated Entry Policy Manual- Westchester’s Continuum of Care Coordinated Entry operating instructions.
Temporary Amendment to Coordinated Entry System Policy Manual - Per CoC policy amendment effective July 21, 2020 a client and household's risk for severe illness due to COVID-19 is now factored into prioritization for housing resources. CE assessors should proceed to enter risk status for all current and new CE clients ASAP. Please review the below videos for more information.
For Persons Experiencing Homelessness
Coordinated Entry Navigation Guide -This flyer explains (in both English and Spanish) how to access homeless housing in Westchester through the Coordinated Entry system.
For Coordinated Entry Providers
Homelessness Documentation Form - Verification of time homeless not tracked in HMIS.
A person’s self certification of up to 3 months
Third-party verification of any amount of time homeless within the last 36 months either:
outside of Westchester County by any organization/person acting as a witness
inside of Westchester County by organizations/persons who do not utilize HMIS acting as a witness
Disability Verification Form - Verification of: “The diagnosis of a disabling condition by a provider licensed to diagnose and/or treat the condition; and that the disability is expected to be long-continuing and of indefinite duration; and substantially impedes their ability to live independently; and the disability could be improved by the provision of more suitable housing conditions.”
Lieu of completing this form, the following documents are acceptable verification of disability:
Social Security Award Letter from the Social Security Administration stating that the client is receiving benefits due to a specified disability
Single Point of Access (SPOA) Application including a psychiatric assessment including a diagnosis and verifying that the client has a disability.
Single Homeless Assessment Center (SHAC) Assessment can be used when it contains the same HUD approved language quoted above
U.S. Department of Veteran Affairs disability verification documents
Coordinated Entry Assessor Training - Presented April 2022
Coordinated Entry Assessor Training - Presented on October 2019
Coordinated Entry Assessor Training- Presented on October 2020
CHAT Training- Presented on March 2021
Spanish Language Translations of Coordinated Entry Documents
Westchester CoC Coordinated Entry Policies
Coordinated Entry Policies- Coordinated Entry policy changes & Powerpoint - presented on October 7th & 8th 2019.
Coordinated Entry Policy Manual- Westchester’s Continuum of Care Coordinated Entry operating instructions.
CoC Written Assistance Policies- This HUD mandated document includes the Westchester CoC standards and procedures for all providers of permanent supportive housing, rapid rehousing, and and transitional housing
HMIS Privacy Policy- This policy describes the standards and procedures related to the Homeless Management Information System (HMIS). The policy describes how the partner agency may use and disclose protected personal information (PPI) and additional data collected by partner agencies
HMIS Data Sharing Policy- This policy describes the scope of client data sharing within the Westchester County Homeless Management Information System (HMIS).
Temporary Amendment to Coordinated Entry System Policy Manual
Per CoC policy amendment effective July 21, 2020, a client and household's risk for severe illness due to COVID-19 is now factored into prioritization for housing resources. CE assessors should proceed to enter risk status for all current and new CE clients ASAP. Please review the below videos for more information.
COVID Waiver Record Keeping Addendum
Adopted by the Board on May 20th, 2020 this document is an addendum to the Westchester Continuum of Care Written Assistance Policies, detailing local emergency record keeping procedures when CoC providers employ the HUD waivers to CoC requirements during the COVID-19 emergency.
Street Outreach Contacts
Going forward, simply use the "Outreach Contact" button under Services. This button allows you to answer the Current Living Situation question and creates an outreach contact service of your choice.